Frequently Asked Questions

What are the delivery charges for orders from Blanktowels.com?

We offer Ground & Expedited shipping options through UPS. Shipping costs are shown during checkout.

You may also choose to use your shipping account. Please make sure to include your UPS or FedEx account number in the provided fields.

For orders that are too large to ship via UPS, we offer an option for a shipping quote during checkout. Once we receive your order, we will work on shipping options and send the best rate to you for approval. Once we have approval for the shipping rate, we will send an invoice & payment link for the shipping charges. Orders are shipped once we receive payment for the shipping charges.

Do you ship to Canada?

We do ship to Canada but require customers to provide the shipping labels and commercial invoices for their order. We will provide the shipping specs for the order once the order is packed and ready to ship so you can properly create the shipping labels and commercial invoice.

Which payment methods are accepted by Blanktowels.com?

Visa, Mastercard, Discover, American Express

When will my order ship?

Most orders ship within 24 hours, Monday - Friday

Where will my order ship from?

Orders are shipped from Griffin, GA 30224. On rare occasions we may ship orders from one of our other locations throughout the USA.

I have tax exempt status. How do I remove taxes during checkout?

New customers will need to create an account before applying for tax exemption.

You can apply for tax exemption status by accessing the My Account Page. Once you are logged into your account, you will see the Tax Exemption option on the left side of the page. Click on Tax Exemption and enter the required information. You will need to upload a copy of your state resale certificate or 501.

Only customers with a valid state resale certificate or 501 will be approved for tax exemption.

You can check the status of your exemption request in My Account.