STORE POLICIES

Not Satisfied With Our Products? We Can Help!

Thanks for shopping at BlankTowels.com. If you are not entirely satisfied with your purchase, we’re here to help.

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have a receipt or proof of purchase.

Buyer is responsible for return shipping costs.

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original payment method) for the cost of the item minus any shipping charges.

You will receive the credit within 7 - 10 days, depending on your card issuer’s policies.

We offer Ground & Expedited shipping options through UPS. Shipping costs are shown during checkout.
 
You may also choose to use your shipping account. Please make sure to include your UPS or FedEx account number in the provided fields.
 
For orders that are too large to ship via UPS, we offer an option for a shipping quote during checkout. Once we receive your order, we will work on shipping options and send the best rate to you for approval. Once we have approval for the shipping rate, we will send an invoice & payment link for the shipping charges. Orders are shipped once we receive payment for the shipping charges.

New customers will need to create an account before applying for tax exemption.

You can apply for tax exemption status by accessing the My Account Page. Once you are logged into your account, you will see the Tax Exemption option on the left side of the page. Click on Tax Exemption and enter the required information. You will need to upload a copy of your state resale certificate or 501.  

Only customers with a valid state resale certificate or 501 will be approved for tax exemption.

You can check the status of your exemption request in My Account.